Active Device Panic Button to request rapid help. Instantly connects you to security experts who know where you are, and how best to help you. |
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Live tracking and monitoring via mobile app and/or web portal. | ||||
Real-time location sharing with family members & trusted contacts. Concurrent sharing per active device account (Maximum) / On the fly - no account setup required. Can indicate time for link expiration etc. |
5 Members | 10 Members | 15 Members | 15+ Members |
Accessing current location & location history |
Past 24 Hours | Past 48 Hours | Past 15 Hours | Past 30+ Hours |
Add additional devices to your account Primary account holder required. |
2 Devices | 5 Devices | 7 Devices | 10 Devices |
Add Emergency and Trusted Contacts Primary account holder required. |
Up to 3 | Up to 5 | Up to 10 | Up to 10 |
Simple account management portal w/reporting dashboard. | ||||
Active two-way voice & ability to listen in to the device environment* Device/SIM option specific. Enable at the time of device purchase |
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Loneworker, Motion & No-motion sensor Alerting Listen-in to your immediate environment in emergency situations and be able to provide remote help when needed |
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Fall Sensing & Detection Alerting | ||||
Pedometer, Overspeed reporting | ||||
Medication Reminders & Alarms. | ||||
Geofence & Safe Zone Alerts | ||||
Disaster and Emergency Broadcasting | ||||
24/7 Customer and Technical Support | ||||
24/7 Accidental Emergency Transportation* |
Access to wide ranging security advisors, global security networks and rapid response teams. |
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Live tracking & monitoring by dedicated human security experts |
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Location-specific alerts and warning of potential threats to your safety & security. |
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Travel Support & Security Advisory | ||||
Country Level Security Risk Forecast Extraction of clients from danger and/or risky zones to safety and secured locations. |
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In-country Security Assistance and Evacuation during Emergencies & disasters. |
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Live tracking & monitoring by dedicated human security experts. |
24/7 Emergency Roadside Assistance (e.g. Towing, Fuel delivery, Battery jump-start, On-spot repair, Locksmith services). |
Hotel/Lodging Facility Assessment |
Unarmed or Armed Security Escort. |
Individual/Team Extraction & Recovery |
Security Team Travel Coordinator |
Airport Assistance (Arrival & Departure formalities). |
Airport Meet & Greet Services. |
May be combined with any other subscription package at any time, billed seperately. Any package not included in specific subscription plan cannot be included as an add-on, unless user switches subscription package to the required subscription plan. Log into your account dashboard, and add as a service
“Want to Cancel? No problem. You can cancel your plan anytime, no catch. And we’ll always remind you before it’s time to renew. Please visit our Refund/Exchange Policy to know more
We provide 24/7 emergency support along with your subscription plan. The emergency security assistance services only become available when your subscription plan starts. Typically, 24hrs from the date/time of activation your plan.
Our security assistance provides members access to the largest network of local security providers, and organizations with proven expertise in their theater of
operations. With a dedicated 24/7 Monitoring & Emergency Response Center (MERC), we stay ahead of the curve, and will call to determine the type of emergency, dispatch the relevant security or emergency service to your location by liaising with the appropriate authorities. See the expanded coverage map.
The monitoring system sends disaster forecast notification and message alerts (general and/or location-based) to all devices or specific devices as deemed
Device is also enabled to report via voice prompts, for customer convenience.“e.g., Tsunami, Cyclone approaching”.
As an active subscriber to our services, you will have 24/7.365 direct access to our state-of-the-art MER360 Call Center to ensure swift dispatch of the closest
emergency personnel and/or ambulance to take you to the most suitable hospital to meet your emergency needs. This includes guaranteed acceptance into accredited emergency facilities and/or hospitals in-country [click to enable reference to the country/region coverage map]. The cost of any medically necessary and appropriate transportation is covered by your subscription plan (subscription thresholds within Ts & Cs apply). Evacuations and Extractions done by ambulance, helicopter or fixed wing airplanes are billed separately as an add-on assistance (if not wholly covered within your specific subscription plan. T’s + C's apply).
EbanAlert SecureConnect defines and plans a predetermined route over a roadmap. Our established system automatically updates travelers and travel
managers the best travel routes, and continuously finds ideal and most secured route to the destination. Ongoing security intelligence is promptly utilized to re-route and avoid high risk locations or environments, and preventing exposure to bad actors with malicious intent. The EbanAlert smart device provides real time incident alerts, travel route visibility, and transmits vehicle speeds, collisions, man down, impacts and no motions of occupants in the vehicle; and alerting response partners in closest proximity to act in the best interest of the travelers to assure travel safety and security.
Specifically designed for the frequent traveler to always ensure safety of the individual and family. This service provides you the plan holder with peace of mind
whenever you travel in your car. The subscription contains a variety of services to assist you in getting through various impediments that you may encounter on the road. Our assistance offering includes locksmith services, fuel delivery, battery jump-start, on-spot repair when possible, or towing. In the unlikely event your vehicle requires to be towed due to a severe malfunction or for any reason, your vehicle will be towed to a certified mechanic or to a safe location as determined by you; and a screened vehicle delivered to ensure continuation of your trip.
We offer a wide range of security informational services to help with obtaining validated and most recent security situation intelligence before you leave home
and during your trip. Active subscribers may also request or access up-to-date country level security information, and other information including visas, Inoculation and Immunization Requirements, Cultural Information, Embassy and Consulate Referrals, Foreign Exchange Rates, and Travel Advisories.
Our security support and assistance are insurance guaranteed for the best value driven mitigation. We leverage on our existing systems, professional expertise, local knowledge, and vetted partners to facilitate the extraction and evacuation of persons due to following perils: Natural Disaster, Active Assailant Event, Civil Commotion, Civil War, Coup d’Etat, Insurrection, Rebellion, Revolution, Riot, Strike, Terrorism, War (refer to full definitions, qualifications, and exclusions here).
The assistance and security response services are administered by EbanAlert and its affiliates across the mentioned operational territories. All insurance policies are underwritten by NSIA Insurance Company Limited (“NSIA”). NSIA is an authorized insurance service provider covering our operational territories